Removing the red tape to create a true extension of your company

Our support model is the perfect way to support ambitious online retailers in a malleable nature with a centralised agreement for all services.

Positive Competition - Each department pushes for monthly SLA time on your site or project, leading to robust ROI plans based
around enhancing your product.

Flexible Term - Clients can move up or down with regards to their contracted hours with 90 days notice.

No red tape Re-allocate resource to the department that makes the biggest difference to you under the same contract.

No wasted hours - Carry forward hours from one month to the next.

Quarterly Business Reviews - keeping us aligned & accountable

Review Success - Each department pushes for monthly successes on your site or project, leading to creative ROI plans based around enhancing your product.

Collaborative Planning - This is the time to review what has worked and what could be improved us being instrumental in the planning results in far better output.

Board member support - Every QBR will include at least one member of the AYKO board, keeping our leadership teams aligned.

No hidden cost - The quarterly sessions are not chargeable it’s our commitment to the business and the relationship.

Essential
From

12 hours / month

  • Uptime monitoring included
Business
From

24 hours / month

  • Uptime monitoring included
  • Web application monitoring
Business +
From

48 hours/ month

  • Uptime monitoring included
  • Web application monitoring
  • Quarterly Business Reviews
  • Free M2 security patches
Enterprise
From

72 hours / month

  • Uptime monitoring included
  • Web application monitoring
  • Quarterly Business Reviews
  • Free M2 security patches
  • 50% off 247 support fee
Enterprise +
From

120 hours / month

  • Uptime monitoring included
  • Web application monitoring
  • Quarterly Business Reviews
  • Free M2 security patches
  • 50% off 247 support fee

We have all the certified professionals to ensure you have the right support

One single contract to cover all the services we offer, a true extension of your team

Get in touch