If you are looking to progress your career in the world of Account Management and love Shopify, B2 may have just the role for you! B2 is a a Shopify Plus Agency, part of the Casus Group alongside AYKO, which creates creates and markets high-quality commerce websites for well-known brands and is growing at a great pace thanks to it’s great reputation! B2 is looking to grow their team and are looking for an organised, self-motivated and ambitious Senior Digital Account Manager to help them grow. The Account Manager role will be responsible for managing client accounts, and ensure they are receiving a first class service.
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Key responsibilities
- Building roadmaps of incremental UI, UX, CRO (Conversion Rate Optimisation) and partnership opportunities for client websites
- Maintaining velocity across multiple accounts with competing workloads and in a variety of different industries
- Ensure that retained hours are fulfilled on a monthly basis
- Reporting to internal stakeholders on pipelines, account health, resource requirements and availability
- Managing multidisciplinary project teams including designers, developers, marketing specialists
- Be the client champion in B2 & manage client BAU (Business As Usual) and proactive roadmap tasks
- Manage relationships with clients & help them get the most out of their digital assets
- Build rapport and credibility with key people
- Resolve issues and remove barriers to success
- Follow & add to the B2 project delivery process to ensure standards are kept consistent across all projects
- Ensure all deadlines are met in accordance with the planning process and the client brief
- Work across a range of internal departments to assist in proactively identifying opportunities to cross sell services and grow client spend
Here’s what you’ll get in return…
- 22 days holiday + bank holidays
- Extra days holiday for each year worked (uncapped)
- Company pension scheme
- A clear progression plan with regular appraisals and training sessions
- A clear pathway to help build something exciting
- Training and development budget to undertake third party training and certifications
- Flexible working
- Presents on your birthday, christmas, work anniversaries and big life events
- Regular social events & team lunches
- Quarterly surprise gift boxes
- Eyecare vouchers
- Employee referral scheme
- Employee wellbeing and culture at the forefront - excellent office environment!
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If you want to be part of the B2 team and believe that you are the right person for the role, please email hello@b2agency.com and have a chat with us to really understand what life’s like here at B2 and how it is going to change yours.
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We can’t wait to hear from you!
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Equal Opportunities…
At B2, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified candidates regardless of age, disability, gender, race, religious beliefs or sexual orientation.