Professional Services

The AYKO Professional Services team are a team of experienced digital professionals with a diverse range of backgrounds from within the eCommerce industry. Working together, we help merchants grow their business.

We work with local businesses to global brands on everything from design and user experience to business analysis and growth strategy.

Our Professional Services

Setting AYKO apart from other eCommerce agencies, our Professional Services team dedicate themselves to identifying opportunities to help our customers achieve growth online. Whether that be through considered design or development changes, or implementation of third-party services and solutions; our team of Business Analysts and UX/CRO Specialists proactively look for ways to improve your user experience and maximise conversion rate.

The Professional Services team are present during the roadmapping phase of a new project and on hand after the project goes live. Bringing their eCommerce knowledge and skillset to every project and working with best-of-breed technology partners, the team is fully dedicated to adding value to our work and achieving next-level growth for our customers.

Consultation and Strategy

Working closely with your team, we can identify your businesses aims and objectives, and help scope, plan and execute long-term plans for business growth across online platforms.

Our focus is to keep your users at the heart of everything we deliver, helping brands grow their Average Order Value and Customer Lifetime Value through considered development and marketing.

Platform Discovery

Identifying the correct platform to carry your online business forward can be a daunting task. Members of our Professional Services team have a minimum of 5 years of eCommerce Agency experience, ensuring that they are best placed to help you with this decision. They’ll ask the right questions to align your business needs with the platform that is going to drive maximum engagement and growth.

Project Roadmapping

Before beginning an eCommerce store build, the key stakeholders in your business must have a forum to discuss and understand your business’ objectives. Including what they need and want their new eCommerce site to deliver.

Our Roadmapping sessions are the ideal way to get everyone engaged in the initial stages of your project and to capture all of your new site’s requirements as early as possible. Allowing you and your team to review, discuss and explain the key features and functionality that will help deliver a user experience that supports growth.

Consultancy and Training

Our Professional Services are available to assist your organisation in all aspects of digital delivery. We also offer training to help you get to know the features of your chosen platform and will help you make the most of your investment.

Unsure of what services you require?

We offer free of charge initial consultations with our Professional Services team, to get a feel for where you’re at currently and present the services we feel would be beneficial to your business.