AYKO is on the lookout for a Production Executive to join our Operations team!

Status

Open

Location

Leeds Head Office

Team

Operations

Available Openings

1 (out of 1)

Posted

26 June 2024

Closing

31 July 2024

About AYKO

Location: Hybrid/Leeds. 1 day per week in the office.


AYKO is on the lookout for a Production Executive to join our Operations team to provide an outstanding client experience from start to finish, whilst learning to develop and maintain a range of projects, working closely with the Marketing and Development teams to ensure all briefs are delivered to the highest quality.


At AYKO we create and market high-quality e-commerce websites for well-known brands - we’re growing at a great pace thanks to our great reputation. We know that our people are our most valuable assets. At this important turning point in your career we want to empower you to take ownership of design projects and clients, contribute to improving ways of working and make your mark.


A Production Executive will…

  • Want to be part of a high performing team
  • Manage relationships with clients
  • Be a key point of contact for clients
  • Build rapport and credibility with key people
  • Resolve issues and remove barriers to success
  • Follow the AYKO delivery process to ensure standards are kept consistent across all projects
  • Ensure retainers are managed to protect profitability and change control is in place to manage scope
  • Ensure all deadlines are met in accordance with the planning process and the customer brief
  • Produce and distribute status reports to clients weekly
  • Follow a communication plan with clients

Our ideal candidate will have…

  • Minimum of 1 years agency experience
  • Excellent communication skills
  • Proven ability to build internal and external relationships with key people
  • Proven ability to be part of an effective team
  • Confidence in managing customer expectations
  • The ability to engage in and manage negotiations, project issues, risks and opportunities
  • Experience in conflict resolution
  • Process orientated with a pragmatic approach
  • A good understanding of website platforms and working knowledge of customer management systems
  • Confidence in understanding your role, defending scope whilst seeing and developing opportunities for cross-sell and upsell of services
  • Must be comfortable working towards defined Key Performance Indicators (KPI’s).


Other Desirable Skills

  • Organised
  • Self-motivated
  • Able to work to deadlines and under pressure
  • Understanding of infrastructure and software development lifecycles
  • Strong skills in people management, process organisation
  • Excellent communication skills
  • Ability to lead a project using own initiative and working as part of a team
  • Ability to create and maintain accurate/accessible and organised documentation
  • Strong listening and questioning skills
  • Understanding of eCommerce and entry level marketing understanding
  • Magento & Shopify experience


Here’s what you’ll get in return…

  • 22 days holiday + bank holidays
  • Extra days holiday for each year worked (uncapped)
  • Company pension scheme
  • A clear progression plan with regular appraisals and training sessions
  • A clear pathway to help build something exciting
  • Training and development budget to undertake third party training and certifications
  • Flexible working
  • Presents on your birthday, christmas, work anniversaries and big life events
  • Regular social events & team lunches
  • Quarterly surprise gift boxes
  • Eyecare vouchers
  • Employee referral scheme
  • Employee wellbeing and culture at the forefront - excellent office environment!

If you want to be part of the AYKO team and believe that you are the right person for the role, please click ‘Apply Now’ below to arrange a chat with us to really understand what life’s like here at AYKO and how it is going to change yours.


We can’t wait to hear from you!


Equal Opportunities…

At AYKO, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified candidates regardless of age, disability, gender, race, religious beliefs or sexual orientation.

We'd love to hear from you

Apply Now